Front Desk Assistant

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

The below duties and responsibilities are not intended to be all inclusive but rather a general reflection of the expectations of this position.

• May open the center daily
• Answer phones, screen calls, take and deliver messages and place calls as directed or necessary.
• Serve as a liaison between physicians and referring facilities; ensure vascular access procedure results are forwarded to the dialysis facility and referring physician.
• Verify patient insurance and obtain authorizations when indicated.
• Review patient schedule to maximize patient services, check for cancellations and add in patients; check availability to accommodate emergency patients when indicated.
• Arrange patient transportation as needed.
• Prepare patient charts and obtain consents with the exception of the procedure consent on all patients.
• Filing, typing, and other clerical duties as directed by the Practice Administrator, Physician, or other staff members.
• As assigned by the Practice Administrator, assist other staff members.
• Proactively monitor and provide information for ordering office supplies.
• Receive shipments and send mail and packages as directed by the Practice Administrator, Physician, or other staff members.
• Amend and correct billing problems and retain copies of all incoming requests.
• Comply with Humble Vascular Surgical Center policies and procedures in accordance with state and federal regulations for patient care and services (HIPA, OSHA, or other governing agencies).
• Comply with state or federal regulations of the Injury Prevention and Safety Training Program.
• Attend educational activities, in-services, and staff meetings as required.
• Be knowledgeable of facility emergency plans in an effort to act swiftly and confidently in an emergency.
• Able to work overtime with little notice if asked to do so.
• Consistent regular punctual attendance as scheduled is an essential responsibility of this position.
• Other duties as assigned.

QUALIFICATIONS

• Medical secretary experience a plus.
• Minimum of one year's experience in a related administrative position in a medical setting (strongly preferred).
• Demonstrated abilities in basic clerical skills, filing, and all office machines
• Intermediate to advanced computer skills (Microsoft Office products and Outlook).