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Customer Service Representative
Houston, TX
Job Description
We have an outstanding Contract position for a Customer Service Representative to join a leading Company located in the Houston, TX surrounding area.
Act as customer service interface to internal employees and external customers and perform all service-related activities (Sales Orders, RMAs, warranty, center set-up, contracts, and consignment procedures).
Job Responsibilities:
- Provide responsive and reliable customer service and technical support. Provide liaison support between customers. Coordinate with other departments.
- Perform the returned materials process, including initiation, receipt, expediting, and closing RMAs.
- Use of Data Works system for sales orders, shipments, field service contacts, RMAs, warranty and report generation.
- Receive product orders and process to shipment.
- Provide international customer service at times, and in such event, work a flexible schedule.
- Build Quality into all aspects of their work by maintaining compliance to all quality requirements.
- Perform other related duties as assigned, including special projects.
Basic Hiring Criteria:
- High School or equivalent and 0-1 years of experience.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
0 to 1 year
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