Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Project Management Manages small to medium projects in scope, investment dollars, complexity with little to no supervision. Has responsibility for all aspects of the project, from concept, definition, design, build and testing, implementation, evaluation of results, and the project budget. Supports projects that may have cost center implications, staffing (FTE) changes, b

Payments Product Strategy Participates in industry and customer forums to understand and anticipates market trends and innovation needs. Collaborates with partners to build the business case and set the platform agenda for next generation payments. Drives a compelling product and platform vision for Comerica that allows for speed to market of new capabilities and differen

Execute and document audit program tests for financial, operational, and/or integrated audits and express an opinion on the adequacy of the design and operational effectiveness of internal controls. Develop work papers that support test performed and conclusions reached. Analyze root cause of audit issues, develop practical recommendations, and appropriately document and

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Fraud Detection Analyze fraud events for suspicious activity. Execute fraud prevention measures to reduce loss exposure. Track actions and financial transactions in case management system. Administrative Responsibilities Assign and track daily work events to the team. Complete weekly/monthly recurring reports. Complete additional assignments as requested. Act as a back up

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Design & Methodology Work closely with business units, application teams, infrastructure areas and vendors to identity, review and evaluate the solution requirements. Investigate and propose strategic fits for virtualization, consolidation and rationalization solution opportunities within the infrastructure or business. Propose changes to the technical design solutions as

Design & Methodology Work closely with business units, application teams, infrastructure areas and vendors to identity, review and evaluate the solution requirements. Investigate and propose strategic fits for virtualization, consolidation and rationalization solution opportunities within the infrastructure or business. Propose changes to the technical design solutions as

Senior Product Analyst The Senior Product Analyst role will support the full lifecycle of Comerica's products from inception to the complete implementation of the product through various distribution channels. This role will focus on product requirements, customer experience design, deployment planning and product strategies working closely with stakeholders in Technology

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Determine Suspicious Activity Review suspicious activity/exception reports/In clearing check queues to identify fraudulent or suspicious transactions and protect the bank from any loss using various internal systems i.e. shared databases, Hogan, Net Image Viewer, and COLD. Conduct routine phone interviews and may participate in or observe more complex interviews with more