The primary responsibilities of Patient Services Specialist (PSS) to provide quality customer service by greeting the patient, collecting their information and payments in addition to scheduling appointments and maintaining medical records. Due to the different AON office layouts, the below responsibilities and tasks will be broken up or not based on size and skill in off

Responsible for monitoring and collecting the financial responsibilities of our patients. The Financial Counselor must keep patients' insurance benefits up to date in OncoEMR and Centricity and view the patients' services for diagnosis and insurance coverage appropriateness. Also performs the daily tasks of Managed Care and Financial Counselor. QUALIFICATIONS High School